Version History
Here you can find the changelog of Universal Assistance since it was posted on our website on 2016-12-31.
The latest version is 5.4.0 and it was updated on soft112.com on 19 April, 2024.
See below the changes in each version:
version 5.4.0
posted on 2024-04-02
We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
version 4.9.5
posted on 2023-06-07
We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips with ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
version 4.8.0
posted on 2023-04-17
Renovamos nuestra App para brindarte más seguridad. A donde vayas, estaremos cerca: solicita tu asistencia médica 100% online respondiendo nuestro triage o llámanos por Wi-Fi.
Esta versión incluye:
- Credencial mobile + código QR
- Autogestión médica
- Wi-Fi Call
- iCovid
- VIP Delay
- Chat
- Teleasistencia
- Reintegros
- Herramientas útiles
version 4.7.0
posted on 2023-03-21
We continue to innovate in your wellness. Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Mobile credential + QR code
- Mobile medical self-assistance
- Wi-Fi Call
- iCovid
- VIP Delay
- Medical telecare
- Reimbursements
- Useful tools.
version 4.1.7
posted on 2022-03-16
The future of traveler’s assistance has arrived. We continue to improve our App to keep supporting you.
You can request assistance in a simpler and faster way, thanks to our new mobile medical self-assistance system: access the App, answer our triage and manage your medical consultation in simple steps.
This release includes:
- Mobile medical self-assistance service
- iCovid
- VIP Delay
- Virtual Assistant
- Medical telecare
- Click to call
- Online reimbursements
- My coverage
version 3.2.0
posted on 2021-03-03
We continue to improve our app to keep supporting you at all times.
We’ve added iCovid, to keep you updated about hygiene and safety protocols when traveling.
Your flight’s delayed? Relax! You have VIP Delay, a service that provides you with free access
to VIP airport lounges, for delays over 60 min.
You have access to:
* iCovid
* VIP Delay
* Virtual Assistant
* Medical telecare
* Click to call
* Online reimbursements
* My coverage
* Currency converter, translator and more.
version 3.1.0
posted on 2020-11-30
We continue to improve our app. We improve the Medical teleassistance to make your assistance easier and faster.
Today more than ever, our technology is at the service of your trip.
Meet Uni, our new virtual assistant, and travel the world calmly.
Assistance chat 24/7
Medical telecare
One click to call
Online reimbursements
Currency converter, translator and other useful tools.
version 3.0.1
posted on 2020-10-09
We continue to improve our app. Today more than ever, Universal Assistance technology is at the service of your trip.
Meet Uni, our new virtual assistant, and travel the world calmly.
We have been part of the Zurich Insurance Group since 2018 and we have been taking care of travelers like you for more than 40 years.
Assistance chat 24/7
Medical telecare
One click to call
Online reimbursements
Currency converter, translator and other useful tools.
version 2.0.0
posted on 2020-04-29
Travel protected anywhere in the world. Download our app, access useful tools and content for your trip and request assistance 24/7 wherever you are completely online.
We have been providing traveler assistance services worldwide for more than 40 years and have been part of the Zurich Insurance Group since 2018.
24/7 assistance chat
One click to call
Medical telecare
Online reimbursements
Luggage organizer
Expense manager
Size converter
Currency converter
Language translator
version 1.4.8
posted on 2020-03-03
New ID type "CC"
version 1.4.7
posted on 2020-02-20
User experience improvements and bug fixing.
version 1.4.5
posted on 2019-11-21
New Screen "About this app" and Geographic Fences improvements
version 1.4.2
posted on 2019-05-09
Performance improvements
version 1.2.4
posted on 2017-09-25
General Improvements